Virtual Local Phone Numbers
Localised landline numbers that redirect to your mobile
A virtual landline is a phone number that doesn’t have a fixed line connection, as you would have at home or your office. When someone dials this number, calls from the network are routed directly to a destination of your choice.
Having our 'Smart Numbers' on your website and printed literature allows you to display the right area code for the locations you are targeting, making potential customers more likely to call you.
You can choose your Smart Numbers from the largest range of landline numbers in the UK, including area codes from 01/02/03/08, BT local exchange numbers, and up to 600 international landline or toll-free numbers.
You will be able to receive or make calls via your regular mobile SIM, or using a specialised app on your smartphone. The beauty of this solution is you can choose how, when and where you want your calls to be routed, so you and your business never miss a call.
Comprehensive call management features
Our call features can be added to your Smart Number to allow really efficient handling of incoming sales and service enquiries. Features include:
- 24/7 Live Call Answering
- Divert When Busy
- Virtual Receptionist
- Call Announcement (whisper)
- Call Queuing
- Call Recording
- Call Screening
- Voicemail to Email
- Many others.....
Our call solutions are by far the most versatile and advanced services available - at highly competitive rates.


24/7 Call Answering Service
Never miss a single business call
At your busy times or out-of-hours, you may not always be available to take calls. Our Live Call Answering service allows your website calls to be answered by expert UK call handlers 24/7.
We offer various options, from a simple call 'mop up' and busy period assistance, to a fully manned lines that email all the information to you. You can have the peace of mind that there will always be someone at the end of your business line, whether:
- Your office is unattended
- Your main line is engaged
- You want to work undisturbed
- You need to cover high call periods
- You need to cover absent staff
- You need scripted call handling
- You want an English speaking answerer
- Your business is mainly out-of-hours
Messages or orders are relayed by either email, text or web forms. We can also forward calls to specific departments or on-call personnel, landline or mobile destinations.
The scope of service means there is an option for every business and budget. We also offer bespoke services - simply call us to discuss a cost effective solution.
VoIP Phone Systems
What is a cloud-based VoIP system?
A VoIP (Voice over Internet Protocol) phone system gives you everything a traditional phone system does, with the added benefit of being hosted in the cloud. This has a lot of benefits for your business, including spending less money on hardware and maintenance.
A VoIP phone system also gives you much more flexibility, since you can take and manage calls from your computer, your mobile AND a desk phone handset.
This is especially useful if you need to move offices or often work in different locations. You can access the same calls and features wherever you are in the world, with just an internet connection.
Smart VOIP Features:
- Fully hosted systems
- SIP trunks
- Broadband connections
- Monthly call packages
- Number porting Service
- Multi-branch networks
- Fixed landlines
- Mobile SIM-Only plans
- Dedicated smartphone app
As your business grows, so can your VoIP system. There are no expensive upgrades or phone system updates needed, the only additional cost may be that of a new extension or extra handset.

A trusted UK telecoms provider
★★★★★
London Dental Clinic Highly Recommend Smart Numbers
“We were very fortunate to select Smart Websites as our provider when we opened the practice. The service has been faultless, helping us to create the best impression on new and existing clients. We highly recommend this company”
Excellent company, excellent service
I have been using Smart Websites for 5 years now, excellent company, excellent service, highly recommended
Best service yet
The tech support and customer service is first class. Tech support are amazing and blew my old provider or of the water. Nothing is too much trouble. Charlie and Matt are very helpful indeed. I absolutely made the right choice to move.
Good business & people
Good business and people. Have worked with them since 2015
Excellent service
Very professional, they know what they are talking about in the field. Been dealing with the company for more then 6+ years. Excellent service.
Excellent company
An excellent company to deal with. A totally reliable service and always perform, great to do business with.
Brilliant services
Brilliant services provided and am happy and satisfied.
Extremely happy with the website
Very easy to understand service, friendly staff, I was extremely happy with the website and leaflets developed for me.
Great value for money. Would recommend to anyone.
Smart Websites designed my website and logo, and also had flyers and business cards printed for me. And I only have to deal with 1 provider! Always happy to help, great value for money. Would recommend to anyone.
Responsive and a great pleasure to work with
We’ve been a customer of Smart Websites for a number of years, they’ve been efficient, professional, very responsive and a great pleasure to work with. Highly recommended. Thank you to the team!
Knowledgeable staff & fantastic levels of service
A UK based company with incredibly knowledgeable staff and fantastic levels of service. Our business is growing fast and I know that Smart Websites are the ones to provide all the support we need as we grow.
I simply can’t recommend Smart Websites enough
Great company!
Superb & personable
Quick, professional & reasonable
I enjoyed working with Kate. I gave her the words and general layout of a marketing piece I desired, and in no time she had turned it into something I can’t wait to send to customers. Smart Websites is quick, professional and reasonable.
My workload has trebled
Fabulous service – surprisingly inexpensive!
Wow, what a great service. Really helpful advice and clearly delivered which is something I didn’t expect. Thank you. And the icing on the cake…. the package was a fraction of the cost I had expected! Thank you Smart Websites!
Been with Smart Websites for 3+ years now
Excellent service
Excellent service, friendly and fast. No complaints.
Great website, great service
Designed me a cracking website and did some SEO for Google advertising. Took about 3 months to get me on page one but now we are, it’s working a treat. The website is now generating 80% of my work. I have recommended Smart Websites to others
Brilliant service
Brilliant service from Smart Websites. Great customer service, always ready and keen to help. Keep up the work.
Perfect solution for my business
Very happy with the service from Smart Websites. Perfect solution for my business.
Professional, friendly, informative & helpful
Fantastic looking website
but what really matters of course is that you can create a fantastic looking website. Clearly you
Very pleased with the work on website
Thank for your hard work, very pleased with the work on website.
Efficient & responsive at all times
Very efficient
Very easy and straight forward, my account manager was very pleasant and broke everything down for me. Very efficient.
Absolutely fantastic
Absolutely fantastic. Very helpful and understanding of our needs as a business. Would recommend without hesitation.
Very professional
I have found Smart Websites to be very helpful and polite and most of all very professional and I would recommend them to anyone.
Absolutely amazing
Delivering the best of service
I have dealt with this company for years without cause for complaint The staff and service they deliver are the best. I wholeheartedly recommend this company.
Excellent service
We’ve been a customer of Smart Websites for a number of years, they’ve been efficient, professional, very responsive and a great pleasure to work with. Highly recommended. Thank you Nicky and the team!
Great team
Great Team, Highly Skilled – Would recommend – Alex PC
Excellent service
We’ve been a customer of Smart Websites for a number of years, they’ve been efficient, professional, very responsive and a great pleasure to work with. Highly recommended. Thank you to the team!