Virtual Local Phone Numbers
Localised landline numbers that redirect to your mobile
A virtual landline is a phone number that doesn’t have a fixed line connection, as you would have at home or your office. When someone dials this number, calls from the network are routed directly to a destination of your choice.
Having our 'Smart Numbers' on your website and printed literature allows you to display the right area code for the locations you are targeting, making potential customers more likely to call you.
You can choose your Smart Numbers from the largest range of landline numbers in the UK, including area codes from 01/02/03/08, BT local exchange numbers, and up to 600 international landline or toll-free numbers.
You will be able to receive or make calls via your regular mobile SIM, or using a specialised app on your smartphone. The beauty of this solution is you can choose how, when and where you want your calls to be routed, so you and your business never miss a call.
Comprehensive call management features
Our call features can be added to your Smart Number to allow really efficient handling of incoming sales and service enquiries. Features include:
- 24/7 Live Call Answering
- Divert When Busy
- Virtual Receptionist
- Call Announcement (whisper)
- Call Queuing
- Call Recording
- Call Screening
- Voicemail to Email
- Many others.....
Our call solutions are by far the most versatile and advanced services available - at highly competitive rates.
24/7 Call Answering Service
Never miss a single business call
At your busy times or out-of-hours, you may not always be available to take calls. Our Live Call Answering service allows your website calls to be answered by expert UK call handlers 24/7.
We offer various options, from a simple call 'mop up' and busy period assistance, to a fully manned lines that email all the information to you. You can have the peace of mind that there will always be someone at the end of your business line, whether:
- Your office is unattended
- Your main line is engaged
- You want to work undisturbed
- You need to cover high call periods
- You need to cover absent staff
- You need scripted call handling
- You want an English speaking answerer
- Your business is mainly out-of-hours
Messages or orders are relayed by either email, text or web forms. We can also forward calls to specific departments or on-call personnel, landline or mobile destinations.
The scope of service means there is an option for every business and budget. We also offer bespoke services - simply call us to discuss a cost effective solution.
VoIP Phone Systems
What is a cloud-based VoIP system?
A VoIP (Voice over Internet Protocol) phone system gives you everything a traditional phone system does, with the added benefit of being hosted in the cloud. This has a lot of benefits for your business, including spending less money on hardware and maintenance.
A VoIP phone system also gives you much more flexibility, since you can take and manage calls from your computer, your mobile AND a desk phone handset.
This is especially useful if you need to move offices or often work in different locations. You can access the same calls and features wherever you are in the world, with just an internet connection.
Smart VOIP Features:
- Fully hosted systems
- SIP trunks
- Broadband connections
- Monthly call packages
- Number porting Service
- Multi-branch networks
- Fixed landlines
- Mobile SIM-Only plans
- Dedicated smartphone app
As your business grows, so can your VoIP system. There are no expensive upgrades or phone system updates needed, the only additional cost may be that of a new extension or extra handset.
